Privacy Policy

1. Information We Collect

We collect information you provide directly when creating an account or placing an order:

• Account information: Name, email address, and password.
• Billing information: Name, email, country, address, and phone number for order processing.
• Order data: Products purchased, order history, and license keys assigned to your account.
• Communications: Messages you send us via the contact form.
• Technical data: IP address, browser type, operating system, and pages visited (collected automatically).

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including delivering license keys by email.
• Manage your account and provide customer support.
• Send transactional emails (order confirmation, delivery, completion).
• Detect and prevent fraud or unauthorized activity.
• Improve our website and services based on usage patterns.
• Comply with legal obligations.

We do not sell your personal data to third parties.

3. Data Sharing & Third Parties

We share data only where necessary:

• Payment processing: Payment information is handled by our certified payment processor. We never store your card details.
• Email service providers: Used to send transactional emails. They process your email address on our behalf.
• Legal requirements: We may disclose information if required by law or to protect the rights and safety of Keynero or others.

4. Cookies & Tracking

We use cookies and similar technologies for:

• Authentication: Session cookies to keep you logged in securely.
• Preferences: Storing your selected currency and language.
• Analytics: Understanding how visitors use our site to improve the experience.

You can disable cookies in your browser settings, though this may affect site functionality.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order and transaction records are retained for a minimum of 5 years to comply with financial and legal obligations. You may request deletion of your account at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to certain types of processing, including marketing.

To exercise any of these rights, contact us at support@keynero.com.

7. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: